At Marissa Tours, we are committed to delivering your orders safely and efficiently. Please read our Shipping Policy to understand how we handle your purchases.
Order Processing
- Orders are processed once confirmed via Cash on Delivery (COD) at the time of delivery.
- We strive to process and dispatch orders as quickly as possible, usually within 1–3 business days.
- Accurate shipping information must be provided to avoid delays.
Delivery Locations
- Marissa Tours operates worldwide and delivers to most locations.
- Some remote or restricted areas may experience longer delivery times or limited service availability.
Shipping Methods and Timeframes
- Delivery times may vary depending on your location and local courier services.
- While we aim for timely delivery, Marissa Tours is not responsible for delays caused by third-party courier services, customs, or unforeseen circumstances.
Shipping Costs
- Shipping fees, if any, will be clearly stated during the ordering process.
- Additional charges for remote or international delivery may apply.
Order Tracking
- Customers will receive tracking information where available.
- Tracking updates may take time to appear depending on the courier service used.
Delivery Issues
- If your order is delayed, lost, or damaged during transit, contact us immediately at [email protected].
- We will work with you and the courier to resolve the issue as quickly as possible.
Contact Us
For any questions regarding shipping or delivery, please reach out to us at:
Email: [email protected]